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Withdrawal

Cancellation policy

(Information about your right of withdrawal)

 

Right of withdrawal

As a consumer within the meaning of Section 1 of the Consumer Protection Act, you have the right to withdraw from the purchase contract with us and to withdraw it within 14 (fourteen) days without giving any reason.

The 14-day withdrawal period only begins on the day on which you or a third party named by you, who is not the carrier, comes into possession of the goods (delivery of the goods to you or the third party named by you, who is not the Carrier). If part deliveries are made by us, the withdrawal period only begins on the day on which you or a third party named by you, who is not the carrier, comes into possession of the last delivered goods or the last partial shipment or the last piece. 

In order to exercise your right of withdrawal (right of withdrawal), you (Mario Christian Nestlehner - bambam), Franz-Hinterholzer-Kai 22, 5020 Salzburg, email: mail@bambam.cc ) by means of a clear statement ( e.g. a letter sent by post or E-Mail) about your decision to withdraw from the purchase contract with us and to revoke it. You can use the attached model revocation form , which is also provided by us and can be downloaded as a PDF document, at www.bambam.cc/ revocation right  , but this is not mandatory. You can also use the model withdrawal form or another clear statement on our website ( www.bambam.cc/widgets)) Fill in and submit electronically. If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by e-mail).

To meet the 14-day withdrawal period, it is sufficient for you to send your communication regarding the exercise of the right of withdrawal before the withdrawal period has expired.

 

Consequences of resignation

If you withdraw from the concluded purchase contract with us or from your contractual declaration (order), we have all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from the fact that you have a different type of Delivery as the cheapest standard delivery offered by us), to be reimbursed immediately and at the latest within fourteen days from the day on which we have received notification of your cancellation (cancellation) of this contract or of the contract declaration (order). For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you;

We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation (cancellation) of the purchase contract concluded with us. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.

 

Exclusion of the right of withdrawal

The right of withdrawal (right of withdrawal)  does not exist  for contracts about

  • Goods that are made to your specifications;
  • Goods that are clearly tailored to your personal needs;
  • Goods that can spoil quickly or whose expiration date would quickly pass;
  • Goods that are delivered sealed and are not suitable for return for reasons of health protection or hygiene reasons, provided that the seal was removed after delivery,
  • Goods that were inseparably mixed with other goods after their delivery due to their nature
  • alcoholic beverages, the price of which was agreed when the contract was concluded, but which cannot be delivered earlier than 30 days after the contract was concluded and whose current value depends on fluctuations in the market over which we have no influence.

 

Please note that there is no right of withdrawal with regard to our products, provided you have them individually laser engraved. Likewise, the right of withdrawal for those goods that we deliver to you sealed (such as spirits) is excluded for reasons of health protection and also for hygiene reasons, the right of withdrawal (right of withdrawal), provided the seal is removed from you after delivery.